Help Center

Subscription & Account 5

• How do I cancel my subscription?
• I subscribed to Premium but I still can not use the Premium features. What should I do?
• I subscribed for one app (Timer / Workout Generator). Do I need to pay for the other app as well?
• How can I get refund for my subscription purchase?
• I have a new phone. How do I transfer my account to my new phone?

Apple Watch FAQ 9

• When I open the app on my Apple Watch I see this message: “configure your timer in the app to start a workout”. What should I do?
• How can I pause or end/stop the workout?
• How can I end a "FOR TIME" or "EMOM - death by" workout from my Apple Watch?
• Why don’t I get any sound feedback for the start, halfway point, intervals, etc.?
• Why don’t I get any haptic alerts (vibrations) for the start, halfway point, intervals, etc.?

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