Subscription & Account

How do I cancel my subscription?
The subscription purchase is not handeled by us - it's handeled by Apple / Google directly. To cancel the subscription, you need to do it directly with ...
Tue, 13 Oct, 2020 at 12:25 PM
I subscribed to Premium but I still can not use the Premium features. What should I do?
Sometimes after the purchase the subscription services in the background are not updated correctly. This is what you can do to solve this issue: On iOS:...
Sat, 3 May, 2025 at 10:17 AM
I subscribed for one app (Timer / Workout Generator). Do I need to pay for the other app as well?
Since these are two seperate apps and the subscription offer is different, you will need to purchase Premium for both apps seperately. Sorry! Also, there is...
Tue, 13 Oct, 2020 at 1:06 PM
How can I get refund for my subscription purchase?
On Android Please send us your purchase receipt with the GPA number to support@smartwod.app. Then we can refund the purchase for you. You can refund the pu...
Tue, 13 Oct, 2020 at 2:09 PM
I have a new phone. How do I transfer my account to my new phone?
SmartWOD Workout Generator Simply log in with the same SmartWOD account on your new device. As long as you use a verified SmartWOD account (Google Sign-In...
Sat, 16 May, 2026 at 11:08 AM