Subscription & Account
The subscription purchase is not handeled by us - it's handeled by Apple / Google directly. To cancel the subscription, you need to do it directly with ...
Tue, 13 Oct, 2020 at 12:25 PM
Sometimes after the purchase the subscription services in the background are not updated correctly. This is what you can do to solve this issue: On iOS:...
Tue, 13 Oct, 2020 at 12:26 PM
Since these are two seperate apps and the subscription offer is different, you will need to purchase Premium for both apps seperately. Sorry! Also, there is...
Tue, 13 Oct, 2020 at 1:06 PM
On Android Please send us your purchase receipt with the GPA number to support@smartwod.app. Then we can refund the purchase for you. You can refund the pu...
Tue, 13 Oct, 2020 at 2:09 PM
Transfering the subscription When you are logged in with the same App Store / Play Store account on your new phone, the subscription will be activated the...
Tue, 13 Jul, 2021 at 3:59 PM